Telecommunicator Management of 911 Cardiac Arrest Calls

Welcome to this FREE course provided by SaveMiHeart. 911-Telecommunicators are the first critical link in the Cardiac Arrest Chain of Survival and can make the difference between life and death. Without quick intervention in the form CPR, death from cardiac arrest is certain.

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PLEASE WATCH this important video on sudden cardiac arrest prior to beginning this course.

When Every Second Counts

A critical intervention strongly associated with survival is CPR started by a bystander. When CPR begins prior to the arrival of emergency medical services, the person in cardiac arrest has a two to three times higher likelihood of survival. An effective way to ensure that CPR is provided quickly is for telecommunicators to provide instant instructions over the phone to a willing bystander.

You and the caller have the unique opportunity to help save lives by quickly identifying cardiac arrest and providing CPR to the patient via instructions over the phone. This course is designed to improve those skills so you are able to make a difference when seconds count.